Privacy Information

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.

Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.

Un-Subscribe
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.

Send an email to us by visiting the Contact Page.

Login and choose to Manage Subscriptions.

Correct/Update
This site gives users the following options for changing and modifying information previously provided.

Send an email to us by visiting the Contact Page.

Requests and questions about our copper sinks, copper tubs, copper tiles and copper accessories can also be sent via the internet or via our chat located in the top right hand corner on each page. Click here to contact us.

Our Copper Sink Patina (color) and hammering pattern may vary due to the handmade quality of our products. Dimensions may vary slightly, therefore we recommend having your sinks in hand before any openings are cut into your counter tops.

Copper Sinks Direct Authentic Mexican copper sinks are not sealed which makes the patina (color) a "living finish". In a copper kitchen sink, do not place aluminum or hot pots or pans directly on the bottom of the sink as this will cause a ring that is either lighter or darker on the bottom of the copper sink. Soap pumps that spill over in the same place can also remove the coppers patina. Do NOT use acidic or corrosive products such as vinegar, abrasive cleaners, including "Soft Scrub", copper cleaners (these will shine the sink just like the picture on the jar), citric acids like lemon (if left on the bottom, once removed, a shiny spot will remain), tomato products (i.e. Spaghetti or BBQ sauce) or harsh chemicals or cleaners (i.e. bowl cleaner, lime away products, etc). These substances can strip the coppers living patina to a shiny and sometimes pinkish copper color. Should this happen not to worry, the natural oxidation (combination of air and water) will darken the copper sink back naturally.

Use Copper Sink Care copper sink wax or conditioning oil to help protect from changes. If lightening has occurred, allow the copper sink to darken before using the wax or oil. Apply as directed. Copper Sink Care products are all natural, food and people safe.

Copperhead Sinks are made from recycled, reclaimed, sustainable “green”, eco friendly copper. While copper is still mined in the United States and other countries, we feel that with the new push to be green living friendly and earth conscious, reclaimed copper is the only way to create our copper sinks.

Reclaimed, recycled copper is one of the most recycled metals; copper can be reclaimed over and over again. It is one of the most durable metals allowing it to be re created into new and functional copper products. Copper that has been reclaimed also saves on energy as it requires 85% more energy to produce newly mined copper ore.